Nonte Sub-processors
Version 1.1, effective 30 October 2026
This list names the third parties that Nonte Limited (“Nonte”) uses to process personal data held in, or generated by the use of, the Nonte platform (the “Platform”) on behalf of our customers (“Customers”).
Each Customer’s Platform is deployed in one country: the United States, Canada or the United Kingdom. Our sub-processors process Customer personal data in the country of that deployment, except where this list says otherwise.
Sub-processors
| Sub-processor | Service | Personal data processed | Location |
|---|---|---|---|
| Amazon Web Services EMEA SARL | Cloud hosting: application servers, databases, file storage, backups, logs, encryption keys, web application firewall and content delivery | All Platform data, including account information, data entered by the Customer, audit trails, and sign-in and security records | Country of the deployment: United States (Northern Virginia), Canada (Montréal) or United Kingdom (London). Content delivery uses global edge locations for data in transit. |
| Elasticsearch Limited (Elastic Cloud, hosted on Amazon Web Services) | Operational logging, performance monitoring and security event logging | Diagnostic and performance information, sign-in and security events, and pseudonymous user identifiers | Country of the deployment |
| Functional Software, Inc. (Sentry) | Error monitoring | Error reports, diagnostic information and pseudonymous user identifiers | United States deployments: United States. Canadian and United Kingdom deployments: European Union (Germany). |
Services chosen by Customers
Where a Customer connects its own identity provider to the Platform for single sign-on (for example Microsoft Entra ID), that provider acts for the Customer and is not a Nonte sub-processor.
Changes to this list
We will update this list before a new sub-processor begins processing Customer personal data, and will notify Customers as set out in our agreement with them.
Questions about this list: privacy@nonte.io